Privacy Policy
1. About this policy
JobWorth is developed and operated by Buzz Business Boosters (“JobWorth”, “we”, “us” or “our”).
This Privacy Policy explains how we collect, use, disclose, store and protect personal information in connection with the JobWorth website, mobile application, beta program, support services and related services.
We are based in Australia and aim to handle personal information responsibly and consistently with applicable Australian privacy requirements.
2. Information we may collect
The information JobWorth handles depends on how you use the service.
It may include:
Account, beta and contact information
- your name;
- business name;
- email address;
- telephone number if provided;
- state or location;
- business type;
- information you provide when applying for the beta, requesting support or providing feedback.
Business information
- business/trading name;
- business contact details;
- business address;
- ABN where provided;
- business type and industry;
- labour rates and costing preferences;
- margins and pricing preferences;
- products, materials, suppliers and purchase prices;
- machinery and equipment information;
- locations relevant to your work.
Vehicle and travel information
This may include vehicle registration details, jurisdiction, vehicle description/specifications, fuel consumption information, fuel prices, vehicle running and standing costs, travel routes, distances and other information you choose to enter for job costing.
JobWorth is not intended to collect vehicle owner identity information or retain full vehicle identification numbers unless a future feature expressly requires this and appropriate notice is provided.
Customer and quote information
When you use JobWorth to prepare quotes, the service may process information relating to your customers, including:
- customer or contact name;
- phone number or email where provided;
- job or delivery address;
- quote details;
- job descriptions;
- quantities and customer-facing prices.
JobWorth also processes internal costing information associated with a quote, such as labour, materials, travel, vehicles, machinery, true cost, margins and pricing calculations.
Invoices, receipts and business documents
If you choose to photograph or upload supplier invoices, receipts or other documents, JobWorth may process the document and information contained in it to assist with functions such as:
- identifying suppliers;
- identifying products or materials;
- detecting prices and price changes;
- identifying quantities and units;
- identifying relevant supplier freight or acquisition charges;
- updating fuel-price information;
- assisting with business setup or costing information.
Uploaded images and documents may need to be transmitted to secure processing services. JobWorth aims not to retain source images or documents longer than reasonably necessary for the relevant processing unless you are clearly told otherwise.
You should avoid uploading documents containing information that is unnecessary for the JobWorth function you are using.
Feedback and technical information
If you send beta feedback or a support request, we may receive information such as:
- your feedback or support message;
- app version and build;
- operating system;
- device type/model where available;
- current app screen or context;
- business/industry category;
- beta/release channel;
- date and time.
JobWorth is designed not to automatically include customer names, customer contact details, quote contents, invoice images or other unnecessary private business information in beta feedback.
Website and technical usage information
When you use our website or online services, hosting and service providers may process technical information such as IP address, browser/device information, request information and security or diagnostic logs.
3. How we collect information
We may collect information:
- directly from you;
- when you create or configure a JobWorth workspace;
- when you create or manage quotes;
- when you upload a document or image;
- when you submit a beta application;
- when you contact support or provide feedback;
- automatically through the operation, security and diagnostics of our website or app;
- from third-party services you choose to connect to JobWorth.
4. Why we use information
We may use information to:
- provide and operate JobWorth;
- establish and maintain your business workspace;
- calculate job costs and assist with quoting;
- process documents and identify relevant business cost information;
- provide routing/location functionality;
- maintain and improve product and supplier cost information;
- provide support;
- administer beta testing;
- understand and fix technical problems;
- improve JobWorth’s usability and functionality;
- communicate with you about your beta participation, account or service;
- maintain security and prevent misuse;
- comply with applicable legal obligations.
We do not sell personal information to advertisers.
5. Customer information you enter
Businesses using JobWorth may enter personal information relating to their own customers.
You are responsible for ensuring that you have an appropriate basis to collect, use and enter that information into JobWorth for your business purposes.
We use customer information submitted through JobWorth to provide and support the JobWorth service and related functionality.
6. Third-party and cloud services
JobWorth may use third-party service providers for functions such as:
- cloud hosting and server processing;
- document and image processing;
- maps, geocoding and routing;
- application distribution;
- website hosting;
- technical diagnostics;
- feedback or support delivery;
- future accounting or business integrations that you choose to connect.
Information necessary to provide a particular function may be transmitted to the relevant service provider.
Some service providers may process or store information outside Australia. The countries involved may vary depending on the providers and infrastructure used.
We aim to use reputable providers and limit information shared to what is reasonably required for the relevant function.
7. Artificial intelligence and automated processing
JobWorth may use automated or AI-assisted technologies to help interpret documents, identify information, suggest setup options or assist with other product functions.
Automated results can be incomplete or incorrect.
Where JobWorth identifies or suggests changes to important business cost information, the operator should review the information before relying on or confirming it.
JobWorth is designed to support business decision-making, not replace the operator’s judgement.
8. Storage and security
Depending on the feature and version of JobWorth, information may be stored on your device, in JobWorth-controlled systems, or by service providers used to deliver particular functionality.
We take reasonable steps to protect information from misuse, interference, loss and unauthorised access, modification or disclosure.
No electronic storage or transmission method can be guaranteed to be completely secure.
9. Retention and deletion
We aim to retain personal information only for as long as reasonably required for the purpose for which it was collected, to operate the service, resolve disputes, meet legitimate business requirements or comply with legal obligations.
Temporary documents or images used for processing should not be retained longer than reasonably necessary for that processing unless a feature expressly requires retention and you are informed of this.
Expiry of beta or subscription access does not necessarily immediately delete a JobWorth workspace. Information may be retained for a reasonable period so that access can be restored or data can be retrieved, subject to our retention practices and applicable law.
You may contact us to ask about deletion of information associated with your JobWorth use.
10. Access and correction
You may contact us to request access to personal information we hold about you or to ask us to correct information that is inaccurate, out of date, incomplete, irrelevant or misleading.
We may need to verify your identity before acting on a request.
11. Privacy questions and complaints
If you have a question, concern or complaint about how JobWorth handles personal information, use the Contact Support option on the JobWorth website or within the app.
We will consider privacy enquiries and complaints and respond within a reasonable period.
12. Beta testing
JobWorth’s beta program may involve additional diagnostic and feedback information to help us identify problems and improve the product.
We aim to limit automatically supplied beta diagnostic information to information reasonably relevant to testing and not unnecessarily include customer or private business information.
Beta testers should avoid including unnecessary personal or confidential information when writing feedback.
13. Children
JobWorth is a business application and is not directed to children.
14. Changes to this policy
We may update this Privacy Policy as JobWorth develops, our technology or providers change, or legal requirements change.
The current version will be published on the JobWorth website with its updated date.
Privacy enquiries
Use Contact Support if you have a privacy question, concern or request.
Contact Support